Terms of Service

Who these terms are with

VEYLTAK is run by the company named on the Company details page. In these terms, “we” means that company and “you” means the person using the website or the game.

By creating an account or buying something, you agree to these terms. If you don’t agree, please don’t use the game.

A game in development

VEYLTAK is still being built. Rules, cards, rivals, balance and features change as we build it, and we may reset practice data and test matches while the game is in development.

Anything you buy stays on your account through those changes. If a change removes an item you bought, we replace it with one of equal value or refund it.

Your account

You must be at least 16 to create an account, and at least 18 to buy anything. One person may hold one account, and it is yours alone: don’t share it, sell it or let someone else use it.

Keep your password to yourself. Tell us at info@veyltak.com straight away if you think someone else has used your account.

Fair play

Play the game as it is offered. Don’t cheat, use bots or scripts, exploit bugs, attack or overload the servers, read or change other players’ data, or use a name that insults or impersonates someone.

If you find a bug, please report it to info@veyltak.com. We can suspend or close an account that breaks these rules, and we tell you why by email.

The store

The store is not open yet. When it opens, you can buy cosmetic items, Crowns (the game’s store currency) and Founder tiers. You see the exact item and the full price, in your billing currency and including any tax, before you pay. Nothing random is ever sold.

What you buy is a licence to use digital content in VEYLTAK on your account. It has no cash value and can’t be sold, traded, transferred to another account or exchanged for money. Crowns don’t expire while your account exists.

Payments are taken by our payment processor, which is named here before the store opens. Spending limits and identity checks are described in Payments and identity checks.

Discount codes

A discount code takes an amount or a percentage off the price shown before you pay. You can use one code per order. Codes have no cash value, can’t be combined, and may be limited to certain items, to a date range, to a number of uses, or to your first purchase.

We can cancel a code that was published by mistake or obtained by breaking these terms. An order you have already paid keeps the price you paid.

Founder tiers

Founder tiers are numbered seats with a fixed number available. Each tier lists what it includes when it goes on sale. Items delivered outside the game, such as a credits listing, playtests or a call with the team, come with a delivery window.

If we can’t deliver something a tier promised within its window, you can choose a refund of that tier.

Cancelling and refunds

Your right to cancel and how refunds work are set out in the Refund and Cancellation Policy.

If the game closes

If we decide to close VEYLTAK for good, we tell account holders by email at least 60 days before it closes and stop selling Crowns straight away.

Our responsibility

We work to keep the game running and your data safe, but a game in development can have bugs and downtime. Nothing in these terms limits the rights you have under the consumer law of the country where you live, or our responsibility for anything the law doesn’t allow us to exclude.

Ending your account

You can stop playing and ask us to delete your account at any time by writing to info@veyltak.com. We can close an account for a serious or repeated breach of these terms. Where the closure wasn’t your fault, we refund unspent Crowns and unused items.

Law and disputes

These terms follow the law of the country where the company is registered, shown on the Company details page. If you are a consumer, you keep the protection of the mandatory laws of the country where you live. Please write to us first so we can try to put things right.

Changes to these terms

We post changes on this page with a new date. For a change that affects something you paid for, we email account holders at least 30 days before it takes effect.